Terms of Service

1. Introduction and Acceptance

Welcome to New Vindhya Niketan Vidhyalaya (operated by Ritika Shiksha Samiti) ("we," "our," "us," or "the School"). These Terms of Service ("Terms") govern your use of our website (https://newvindhyaniketan.in), admin portal, digital services, and all communications with the School.

By enrolling your child, using our website, or engaging with our services, you ("you," "your," "Parent," or "Guardian") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. About Our School

School Name: New Vindhya Niketan Vidhyalaya
Operated By: Ritika Shiksha Samiti
Affiliation: Madhya Pradesh Board of Secondary Education (MP Board)
Address: Kolar Dem Veerpur, Tehsil Ichhawar, District Sehore, Madhya Pradesh - 466111, India
Contact: +91-9098931314 | info@newvindhyaniketan.in

We provide quality education from Nursery to Class 8 in both English and Hindi medium.

3. Admission and Enrollment

3.1 Admission Process

• Admission is subject to availability of seats and fulfillment of eligibility criteria
• All admission forms must be filled accurately with complete information
• Required documents must be submitted at the time of admission
• The School reserves the right to verify all information and documents provided
• Admission is confirmed only upon payment of the admission fee and completion of all formalities

3.2 Required Documents

• Birth certificate of the student
• Transfer certificate (TC) from previous school (if applicable)
• Aadhar card of student and parents (optional but recommended)
• Recent passport-size photographs
• Address proof
• Medical records and vaccination certificates (if required)

3.3 Age Criteria

Students must meet the age requirements as per MP Board guidelines for the respective class at the time of admission.

3.4 Admission Denial

The School reserves the right to deny admission without providing reasons. In case of denial, the admission fee (if paid) will be refunded within 15 business days.

4. Fees and Payments

4.1 Fee Structure

• Fee structure is determined annually and communicated to parents
• Fees include tuition fees, examination fees, and other applicable charges
• The School reserves the right to revise fees with prior notice

4.2 Payment Terms

• Fees must be paid on or before the due date specified
• Late payment may attract a penalty as per School policy
• Accepted payment methods: Cash, Bank Transfer, Online Payment, UPI
• Fee receipts will be issued for all payments

4.3 Refund Policy

• Admission fee is non-refundable once admission is confirmed
• Tuition fees may be refunded on a pro-rata basis if withdrawal is done within the first month of the academic year
• No refund will be provided after one month of the academic year
• Refund requests must be submitted in writing to the School administration

4.4 Fee Defaulters

• Students with outstanding fees may not be allowed to attend classes
• Exam results and certificates may be withheld until all dues are cleared
• Transfer certificates will not be issued until all fees are paid

5. Academic Policies

5.1 Attendance

• Students must maintain a minimum of 75% attendance to be eligible for examinations
• Parents will be notified of absences via WhatsApp/SMS
• Leave applications must be submitted in advance or within 2 days of absence
• Prolonged absence without valid reason may result in removal from the rolls

5.2 Examinations and Assessments

• Students must appear for all scheduled examinations and assessments
• Exam schedules will be communicated in advance
• Re-examination may be allowed only in case of medical emergencies with valid documentation
• Results will be declared as per the academic calendar

5.3 Promotion and Detention

• Promotion to the next class is based on academic performance and attendance
• The School follows MP Board guidelines for promotion and detention
• The decision of the School management regarding promotion is final

6. Student Conduct and Discipline

6.1 Code of Conduct

Students are expected to:

• Maintain discipline and decorum on school premises
• Respect teachers, staff, and fellow students
• Wear proper school uniform as prescribed
• Complete homework and assignments on time
• Participate in school activities and events
• Follow all school rules and regulations

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Use of mobile phones during school hours (unless permitted)
• Bullying, harassment, or violence of any kind
• Possession of prohibited items (weapons, drugs, tobacco, etc.)
• Damage to school property
• Cheating or plagiarism in examinations or assignments
• Unauthorized absence from school

6.3 Disciplinary Action

Violation of school rules may result in:

• Verbal or written warning
• Suspension from school (temporary or permanent)
• Expulsion from school
• Legal action (in case of serious offenses)

The School management's decision on disciplinary matters is final.

7. Parent Responsibilities

Parents/Guardians are expected to:

• Ensure regular and punctual attendance of their child
• Provide accurate and complete information during admission
• Pay fees on time as per the fee schedule
• Attend parent-teacher meetings and school events
• Monitor their child's academic progress and behavior
• Inform the School of any changes in contact information or address
• Cooperate with school authorities in matters related to their child's education
• Ensure their child follows school rules and regulations
• Provide necessary medical information and updates

8. Digital Services and Communication

8.1 Website and Admin Portal

• Our website and admin portal are provided for informational and administrative purposes
• You must not misuse our digital services or attempt unauthorized access
• Login credentials for the admin portal must be kept confidential
• You are responsible for all activities conducted under your account

8.2 WhatsApp Communication

• We use WhatsApp Business API to send important notifications and updates
• By providing your WhatsApp number, you consent to receive messages from the School
• You can opt-out of WhatsApp communications at any time by contacting us
• WhatsApp messages are for informational purposes only and do not replace official written communication

8.3 Email and SMS

• We may send emails and SMS for administrative and educational purposes
• You must ensure that the contact information provided is accurate and up-to-date
• The School is not responsible for non-delivery of messages due to incorrect contact details

8.4 Data Usage

Your use of our digital services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Health and Safety

9.1 Medical Information

• Parents must provide accurate medical information about their child
• Any medical conditions, allergies, or special needs must be disclosed
• Parents must update the School about any changes in their child's health status

9.2 Medical Emergencies

• In case of medical emergencies, the School will contact parents immediately
• If parents cannot be reached, the School may take necessary medical action
• Parents are responsible for all medical expenses incurred

9.3 Safety Measures

• The School takes reasonable measures to ensure student safety on premises
• Students must follow all safety instructions and guidelines
• The School is not liable for injuries resulting from student negligence or violation of safety rules

10. Intellectual Property

• All content on our website, including text, images, logos, and graphics, is the property of New Vindhya Niketan Vidhyalaya or Ritika Shiksha Samiti
• You may not reproduce, distribute, or use our content without written permission
• The School name, logo, and branding are protected trademarks
• Student work and projects remain the property of the students, but the School may use them for educational and promotional purposes with consent

11. Photography and Media

• The School may take photographs and videos of students during school activities and events
• These media may be used for school publications, website, social media, and promotional materials
• If you do not wish your child to be photographed, please inform the School in writing
• Parents may not publish photos or videos of other students without consent from their parents

12. Withdrawal and Transfer

12.1 Withdrawal Process

• Parents must submit a written withdrawal request at least one month in advance
• All outstanding fees must be cleared before withdrawal
• Transfer certificate (TC) will be issued within 15 days of withdrawal

12.2 School-Initiated Removal

The School reserves the right to remove a student from the rolls in case of:

• Non-payment of fees for more than 3 months
• Serious disciplinary issues
• Prolonged absence without valid reason
• Providing false information during admission

13. Limitation of Liability

• The School provides educational services to the best of its ability but does not guarantee specific academic outcomes
• The School is not liable for loss or damage to personal belongings of students
• The School is not responsible for injuries or accidents occurring outside school premises or during unauthorized activities
• Our website and digital services are provided "as is" without warranties of any kind
• We are not liable for any technical issues, data loss, or service interruptions

14. Indemnification

You agree to indemnify and hold harmless New Vindhya Niketan Vidhyalaya, Ritika Shiksha Samiti, and their staff from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your child's violation of school rules
• Any false or misleading information provided by you
• Your misuse of our digital services

15. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

Key points:

• We collect student and parent information for educational and administrative purposes
• We use WhatsApp, SMS, and email for communication
• We share data with third-party service providers (WhatsApp/Meta, Firebase, payment gateways) only for service delivery
• We implement security measures to protect your data
• You have rights to access, correct, and delete your personal information

16. Modifications to Terms

• We reserve the right to modify these Terms at any time
• Changes will be posted on our website with an updated "Last Updated" date
• Significant changes will be communicated via email or WhatsApp
• Continued use of our services after changes constitutes acceptance of the modified Terms
• If you do not agree to the changes, you may withdraw your child from the School

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India, including:

• The Right to Education Act, 2009
• The Information Technology Act, 2000
• Madhya Pradesh Education Rules and Regulations

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Sehore, Madhya Pradesh, India.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and New Vindhya Niketan Vidhyalaya regarding the use of our services.

20. Contact Information

For questions, concerns, or clarifications regarding these Terms of Service, please contact us:

New Vindhya Niketan Vidhyalaya
Operated by: Ritika Shiksha Samiti

Address:
Kolar Dem Veerpur, Tehsil Ichhawar
District Sehore, Madhya Pradesh - 466111
India

Phone: +91-9098931314
Email: info@newvindhyaniketan.in
Website: https://newvindhyaniketan.in

Principal: New Vindhya Niketan Vidhyalaya
Office Hours: Monday to Saturday, 9:00 AM - 4:00 PM
Response Time: We will respond to your inquiries within 7 business days.

21. Acknowledgment and Consent

By enrolling your child at New Vindhya Niketan Vidhyalaya, using our website, or engaging with our services, you acknowledge that:

• You have read and understood these Terms of Service
• You agree to be bound by these Terms
• You have read and understood our Privacy Policy
• You consent to our collection and use of personal information as described
• You consent to receive communications via WhatsApp, SMS, and email
• You will comply with all school rules and regulations